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Medical Disclaimer

Last updated: 4 February 2026

Please read this disclaimer carefully before using our services. Information is provided for educational purposes and does not constitute medical advice.

On this page

  1. 01General Medical Information
  2. 02Clinical Service Disclaimer
  3. 03Prescription Medications
  4. 04Contraindications
  5. 05When to Seek Emergency Care
  6. 06Reporting Side Effects
  7. 07No Guarantees
  8. 08Website Content
  9. 09Contact Us
On this page
  1. 01General Medical Information
  2. 02Clinical Service Disclaimer
  3. 03Prescription Medications
  4. 04Contraindications
  5. 05When to Seek Emergency Care
  6. 06Reporting Side Effects
  7. 07No Guarantees
  8. 08Website Content
  9. 09Contact Us
General informationWhat website information can and cannot doClinical serviceAssessment and prescriber responsibilityUrgent careWhen to use NHS 111 or emergency services

General Medical Information

The information provided on the Nuora website and through our services is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your GP or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Clinical Service Disclaimer

Nuora Ltd provides the technology and care-coordination platform. Pharmacy services, including dispensing, are provided by our GPhC-regulated pharmacy partner, Cornwell's Chemists. Clinical assessments and prescribing decisions remain with appropriately qualified professionals.

  • Clinical assessments and prescribing decisions are made by qualified prescribers at their clinical discretion
  • Medicines are dispensed by the regulated pharmacy responsible for the service
  • Complement but do not replace your relationship with your GP
  • Require honest and accurate disclosure of your health information

Prescription Medications

Prescription medications prescribed through our service:

  • Are prescription-only medicines licensed for use in the UK
  • May cause side effects — discuss these with your clinician
  • Are not suitable for everyone and require clinical assessment
  • Should be used as part of a comprehensive programme of care
  • May interact with other medications you are taking

Individual results may vary. Treatment outcomes depend on multiple factors including adherence to medication, lifestyle modifications, and individual metabolism.

Contraindications

You should not use our medications if you have or have had:

  • Personal or family history of medullary thyroid carcinoma (MTC)
  • Multiple Endocrine Neoplasia syndrome type 2 (MEN 2)
  • Severe gastrointestinal disease
  • History of pancreatitis
  • Pregnancy or breastfeeding
  • Allergic reactions to any ingredients in the medication

This is not a complete list. Our clinical team will assess your full medical history before prescribing.

When to Seek Emergency Care

Contact NHS 111 or seek emergency medical attention immediately if you experience:

  • Severe abdominal pain that does not go away
  • Signs of allergic reaction (rash, swelling, difficulty breathing)
  • Signs of hypoglycaemia (shakiness, sweating, confusion) — especially if you have diabetes
  • Rapid heartbeat or chest pain
  • Severe or persistent vomiting
  • Signs of pancreatitis (severe upper stomach pain spreading to your back) — stop taking your medication immediately and seek urgent medical help

Reporting Side Effects

If you experience any side effects, please:

  • Reply to the message you received from the care team
  • Inform your GP if appropriate
  • Report serious side effects to the Yellow Card Scheme at yellowcard.mhra.gov.uk

No Guarantees

NUORA makes no guarantees or warranties regarding:

  • Specific treatment outcomes
  • Timeframes for achieving health goals
  • Long-term maintenance of treatment benefits
  • Absence of side effects

Treatment outcomes are influenced by many factors and results vary from person to person.

Website Content

While we strive to keep the information on our website accurate and up-to-date:

  • Medical information may change and we cannot guarantee accuracy at all times
  • Content is provided for UK residents and may not be applicable elsewhere
  • Testimonials represent individual experiences and are not guaranteed outcomes
  • External links are provided for convenience and we do not endorse their content

Contact Us

If you have medical concerns or questions about your treatment, reply to the message you received so your question stays with the care team.

NUORA Clinical Team

Use the contact option shown in your existing Nuora conversation.

For emergencies, call NHS 111 or 999.

Questions

privacy@nuorahealth.com

Not happy with something? Raise a concern.

Pharmacy partner

Pharmacy services are provided by our partner, Cornwell's Chemists. Nuora Ltd provides the technology platform.

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NUORA

A clinically supervised UK online weight-management service. Assessments are reviewed by a GPhC-registered pharmacist. Pharmacy services are provided by our partner, Cornwell's Chemists.

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Nuora Ltd is not a registered pharmacy© 2026 Nuora Ltd. All rights reserved.

Pharmacy services are provided by our partner, Cornwell's Chemists Ltd (company no. 00351884) · Registered pharmacy premises: 51-53 Bodmin Avenue, Weeping Cross, Stafford, ST17 0EF · GPhC premises registration 1105665 · support@nuorahealth.com · 07307 285 724

Nuora Ltd · Company no. 16944983 · Registered in England & Wales · Registered office: Wetwood Manor, Wetwood, Stafford, ST21 6NW